Frequently Asked Questions
Why do you use coconut oil in all your products?
It’s no secret, we love coconut oil. Coconut oil is one of nature’s great beauty elixirs. It is an excellent skin conditioner containing medium-chain triglycerides which deeply penetrate, moisturise and act as a protective barrier against the aging effects of environmental and free radical damage. It absorbs quickly and helps skin retain moisture, promotes skin elasticity and keeps it looking young and supple and radiant.
Because it is packed full of nutrients and fatty acids like lauric and capric acids and vitamins including vitamin K and E (an essential nutrient for skin and hair), coconut oil provides a rich supply of antioxidants and beneficial goodies for healthy, strong skin and hair.
Coconut oil also helps to promote protein hair regrowth by penetrating deep into each hair, getting past the cuticle, repairing and preventing damage from the inside out – making it stronger and leaving it thicker, fuller and shinier. For your information click on ‘Why we love coconut’
What’s special about your coconut oil?
After blind tasting many oils, we selected a premium oil that is bursting with fresh coconut taste and aroma. Coconut Tree use only pure, certified organic, unrefined oil has been produced from mature fresh coconuts harvested in the South Pacific. This Certified Organic (by NASAA) virgin coconut oil has been hand pressed and processed by Direct Micro Expelling (DME), an Australian technology enabling the fastest processing in order to retain the goodness of fresh coconuts. As it is untouched by heat or chemical treatment before, during or after pressing, every living enzyme and nutrient is left intact to nourish skin and hair.
Our coconut oil has been sourced from an Australian fair trade venture that gives profits back to the people who process the oil. This provides rural people in the South Pacific communities with meaningful employment, a regular income and better living standards.
Do your products contain preservatives?
Yes, all products need to be safe and free from bacteria so we use naturally derived preservative systems approved for use in natural cosmetics as well as antioxidants that are very effective in maintaining the freshness of every product.
Do your products contain nasties such as parabens, sulphates or mineral oils?
No. Coconut Tree products contain only naturally derived preservatives to help preserve and protect each product. Our products do not contact sulphates (SLS, SLES), synthetic colours or fragrances. We use coconut or naturally derived, non-drying ingredients such as coco glucoside derived from coconut oil and fruit sugar for cleansing hair and skin without stripping the skin’s natural oils.
Coconut Tree Products do not use mineral oils, only naturally derived plant and seed based oils such as coconut oil, rosehip oil, jojoba oil. All ingredients are listed on our website and on our product labels.
Are the products suitable for vegans?
Most of Coconut Tree products are made from plant based ingredients and are suitable for vegans with the exception of our Calm Balm which contains lanolin and beeswax.
Are your products tested on animals?
No. We are proud to say that Coconut Tree products are accredited by Choose Cruelty Free
Do any of your products contain a SPF?
Our Every Day Face Moisturiser contains natural mineral sunscreen protection from zinc oxide equivalent to SPF 15 (blocks 93% UV radiation) to provide protection for your face during everyday activities. If extra sun protection is required, please apply a minimum SPF 30+ sunscreen.
Is your shampoo and conditioner suitable for colour treated hair?
Yes, our hair care range is suitable for colour treated hair as it is very gentle on the hair and helps to maintain colour and restore lustre.
How long do your products last once opened?
We recommend using each product within 6 months of opening.
Are Coconut Tree products certified organic?
The coconut oil we use for all our products is 100% certified (NASAA) organic, cold pressed and pure. All other ingredients are naturally derived and some of our other key ingredients (including our coconut oil) are organic. We are committed to offering beauty care products that are based on natural and naturally derived ingredients, do what they say they will do and also offer healthy daily essentials for everyone in the family
Is your packaging recyclable?
Our packaging is made from PET (Polyethylene Terephthalate) – highly recyclable plastic. “The most recycled plastic material is PET. This is because of its wide spread use in carbonated soft drinks and also its unique ability to be recycled from bottle to bottle. PET is 100% recyclable. Due to the worldwide demand in PET use for Carbonated Soft Drinks and other beverages, recycling facilities for PET far exceed any other plastic. The demand for recycled PET also ensures that the recycling rate remains high and therefore makes PET the most environmentally friendly plastic in the world.
Where can I buy Coconut Tree products?
From our website – under Shop, simply choose from our Skinfood, Hairfood or Gift Packs. Alternatively, check under Stockists for your nearest retail stockist. We plan to continually expand our distribution in order to make our products more accessible.
Can I use Coconut Tree products during pregnancy?
You can use our products during pregnancy however note that using some essential oils may be advised to avoid in the late stages of pregnancy. Please consult your doctor for this information.
Can Coconut Tree products be used on babies and infants?
Our Calm Balm has been specially formulated for use on babies and does not contain essential oils or fragrance. Our products are gentle but as some contain essential oils we would recommend consulting with your Doctor or Pediatrician.
Is Coconut Tree Products Australian owned and are the products made and manufactured in Australia?
Yes, we are 100% Australian owned and our products are manufactured in Australia.
Where are your manufacturers based?
In Brisbane, Queensland
What’s the story behind Coconut Tree?
I have always had a vested interest in health and wellbeing. Raised in Perth and spending my whole life in sunny beach locations across WA and Qld, I have had to balance my love of the sun and the surf with protecting my fair, sensitive skin.
I have always therefore been mindful of trying to protect and hydrate my skin from the effects of the Australian climate. My endless search for a brand I could trust to deliver what my skin and hair needed without the use of harsh and toxic ingredients …and that I could afford to use daily, led me to researching ingredients and making a few of my own products.
Four years ago, I discovered coconut oil on the recommendation of a local naturopath who convinced me that was all I needed to nourish and hydrate my body from the outside in.
I was skeptical at first but after a short time I could see my skin was moisturised and smoother, the flaky, itchiness was gone and both my skin and hair had sheen and lustre…finally! Intrigued to find out more, my father and I embarked on a research crusade around coconut oil and it’s composition and health benefits and discovered why it was that island communities have embraced it for generations as a health and beauty elixir.
I started researching ingredients and reading labels and was shocked when I saw and understood the ingredients contained in many of our mainstream beauty and baby products. I made it a priority to ensure that Coconut Tree products were completely free from these known harsh and harmful ingredients.
Finally, it all came together and we created this natural essentials range that is suitable for everyone in the family. We have harnessed the natural powers of coconut oil and combined it with premium, natural ingredients to deliver a highly effective natural essentials range which we hope to continue to expand upon in response to our customers needs.
This is the story behind Coconut Tree. We hope that you find our products a delight to use and that they become a part of your healthy lifestyle.