Privacy | Security
Coconut Tree Products Pty Ltd is committed to keeping your details private. We do not sell, rent or trade our contact lists containing your personal details. We keep information on a secure server and use it only to identify and process our orders, provide you with our email newsletters and personalise your shopping experience. We do not store credit card information, we securely submit credit card information to our bank for processing.
IP Addresses: We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
3rd Parties: We may disclose personal information to contracted service providers (ie in the course of delivery and despatch of ordered items) and the contracted service provider may in turn provide us with personal information collected from you in the course of providing the relevant products or services. We may also disclose personal information to third parties as follows:
- where required or authorised by or under law to do so; and/or
- with your consent (which may be written, verbal or implied from your conduct).
Newsletter: If you wish to stay up to date with our news, latest products and special offers, subscribe to our Newsletter by adding your email address on our front page. If you no longer wish to receive these from us, simply click on unsubscribe on the bottom of our email and we will remove your details from our database.
Updates: We may change this policy from time to time by updating this page so please check this page from time to time to ensure that you are satisfied with any changes.
Incorrect Information: Please contact us via email at if you believe the information the details we hold for you are incorrect or incomplete.